Startree Audit Services

Guest experience

We evaluate your property based on an emotional model that is based on neurosciences and englobes all human senses. The audit focuses on all guests' subconscious impressions that go beyond general interior design features while staying at a property. Management debriefs and walk-throughs are followed up with an in-depth report.

Brand compliance and integrations

These audits examine brand consistency in operations and standards inside a single property and across locations. We also evaluate visual graphic standard compliance for rebrandings and renewed amenity projects. The detailed report will help you to identify the weaknesses of your property.

F&B experience

Restaurants and bars are hotel income generators; we assess food, beverage, and overall experiences to guarantee your outlets are competitive in the local market.

Each audit report includes an action plan of measures to implement. Startree Ventures can implement and supervise the proposed measures within a corresponding mandate. Follow-up mandates after implementations will ensure the measures stay in place and guarantee the promised outcome.

We can create narrative-rich brand experience guidelines, playbooks, and internal brand culture guidelines for brands that need more brand-focused solutions. Furthermore, we organize on-site workshops and training seminars to ensure the seamless implementation of brand experience guidelines through the local staff.